Frequently Asked Questions

Why should I use Email Validator service?

Email Validator validates email addresses of your Contacts. Validating email addresses will help you maximize your email marketing campaigns. It ensures that your email campaign have a higher rate of delivery. Also, sending emails to invalid addresses negatively affects your reputation which is monitored by ISPs. The lower your reputation, the more of your email gets filtered out of the inbox. Using this service will increase your email deliverability, reputation and effectiveness of email campaigns.

How does EmailValidator work?

EmailValidator service does deep checks to validate the email addresses:

What is the cost of email validation by EmailValidator?

Here are our pricing plans.

How can I buy this service?

Just send us an email at and let us know of how many email address you want to validate. You can buy a credit of say 20,000 emails and use that to validate your lists multiple times. When we receive your request, we send you an invoice to be paid by Paypal. After we receive the payment, we will issue a Service Code that you can use on to validate email addresses. Every time you use the Service Code, the number of addresses you validate will be deducted from your purchased credit. You can reuse the Service Code as many times as long as it has validation credits available.

How do I use the validation service?

  1. Enter the service code in the space provided on, and click Apply. You will be able to see the number of email addresses that you can validate.
  2. Next, upload your contact list by clicking on the Upload CSV File button. Your contact list should be in a CSV (Comma Separated Values) file.
  3. Enter your email address in the space provided and complete the security check.
  4. Click on Receive your verified list button.
  5. You will receive the verified list to your email address.<

Can I upload a Word or an Excel document onto EmailValidator?

No, you can upload only a CSV file.

What is a CSV file?

CSV file is a common, relatively simple file format that is widely supported by consumer, business, and scientific applications. CSV content should not have comma (,) semicolon (;), pipe (|), tilde (~), back quote (`), caret (^) in header. You can refer Formats supported in Excel to learn more on how to save an excel file into CSV file.

How can I convert an Excel file into a CSV file?

You can save your excel file (which contains your Contacts data) in 4 simple steps. Note that your excel file with lead information should not contain special characters. 1. Open your excel file. 2. Click on File and then click on Save As. 3. Enter a relevant File name. 4. In the Save as type selection box, choose CSV (Comma delimited) (*.csv)

Will EmailValidator send emails to the email addresses present in the CSV file?

No. EmailValidator will not send emails to any of the email addresses present in the CSV file.